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Looking for help?
- How do I book?
- How much is the deposit, when is it due, and is it refundable?
- How soon do I need to pay the deposit, can you hold my date?
- Is it possible to hold the date until I visit?
- Payments to the venue. Final quote. Cash payments.
- Refundable damage deposit - How much is it and what does it cover?
- What are the villa bank details?
- What is my unique wedding ID / reference code and when should I use it?
- What's the cancellation policy?
- What's the payment plan for the venue? What forms of payment do you accept?
- Are we expected to take everything back with us at the end of the evening?
- Bridal brunch - how much is it? What does it include?
- Can I change my start time?
- Can we arrive earlier than 10.00?
- Can we depart later than 00:00?
- Can we finish later than midnight?
- Can we shower at the villa in the morning? (day hire)
- Can we stay on the night of the wedding (bride and groom)?
- Can we use the inside of the villa?
- Can we use the pool on the wedding day?
- Guest arrival and guests at the venue:
- How many hours does the rental fee include, and is there an overtime fee if I stay longer? We really like to party.
- How many of us can come to the venue for the morning wedding preparations?
- How many restrooms are there?
- Is there a vegan/veggie bridal brunch option available?
- What does the venue hire include?
- What overnight accommodations do you provide? Can the newlyweds stay at the villa on the night of the wedding?
- When can we arrive at the venue?
- Can I change my start time?
- Can we have a late checkout?
- Can we have a pre-wedding drinks event at the villa the day before?
- Can we have an early check-in?
- Can we have extra beds added to our booking?
- Can we use the pool on the wedding day?
- How many rooms does the villa have?
- If we’re staying at the villa can we invite other people over?
- What time is check out?
- What time is check-in?
- When will the caterers arrive at the villa?
- Which months can we stay at the villa?
- Are cabs/taxis (like Uber, taxi Ibiza, etc.) easily accessible from the venue?
- How many people can the venue accommodate? The maximum number of guests.
- Is the site accessible for people with disabilities?
- Is the venue safe for children?
- Is there a maximum number of children allowed at one event?
- Is there parking on-site and if so, is it complimentary? If not, where will my guests' park?
- Transportation for guests? Do I need this?
- What are the nearest hotels to the venue?
- What is the recommended minimum number of guests at the venue?
- Can I move things around or do I have to leave everything as it is?
- Can we arrange our own decorations?
- Can you recommend any flower and decorating suppliers?
- Do you have an inventory of décor (lighting, candle holders, vases, etc.) we can borrow from?
- Do you have signage or other aids to direct guests to my event?
- Do you provide in-house decorations and flower supplies?
- Can I create my own playlist for background music?
- Can I hire a saxophonist?
- Can I hire a Spanish guitarist? What time do you recommend hiring them?
- Can the venue accommodate a DJ or live band?
- Can we bring a band?
- Can we bring our own DJ?
- Can we have our friends DJ?
- Do we need extra lighting?
- Do you have a sound system and/or microphones for speeches?
- What does the lighting package include?
- What does the sound package include?
- Who is the in-house DJ and how do we communicate our music choices with them?
- Can I change my chairs?
- Can I change my tables from round to rectangular?
- Do I have to pay for guests that don’t drink?
- Guest wedding favours.
- Set up. Decor. Can we hire someone to do this?
- Table configuration. How do we plan this?
- Table configuration. How many tables do I need?
- Table plan and name placements – who supplies this?
- Table set up. Who does what? Name placements, etc.
- Tableware. Can I make changes to the setup?
- What happens if we are sourcing our own tables?
- Are there additional charges for bar staff?
- Can I change the number of guests?
- Can I hire my own caterers for any extra days we have booked at the venue?
- Can we bring our own caterers?
- Can we bring our own drinks or have a cash bar?
- Can we bring our own drinks?
- Can we do a food tasting before we pay a deposit?
- Can we do speeches before mains?
- Can we extend our post ceremony reception?
- Can we extend the DJ and not the bar?
- Can you cater for vegetarians/vegans and special diets?
- Children’s meals
- How does the catering work? What is included?
- How does the open bar work? What is included
- How many people are at each table?
- How much does the catering cost?
- Minimum spend explained
- Open Bar Menu
- We would like to add Champagne instead of Cava, is this possible?
- Welcome drinks. Can I change these for alcohol based drinks?
- What age is classed as children?
- What are the catering and services bank details? Silver Spoon and Cris Crown bank details.
- What beer is included?
- What does my catering package include?
- What drinks are included in the catering package?
- What furniture is included in my package?
- What Gin is included?
- What happens if timings are over-run and service gets delayed
- What if my numbers are not within the 10% maximum / minimum?
- What is the minimum and the maximum number of guests for the catering?
- What mixers are included?
- What Rum is included?
- What Tequila is included?
- What Vodka is included?
- What Whiskey is included?
- What's the cancellation policy?
- What's the payment plan for the event services? What forms of payment do you accept?
- When do we have to decide on our menu options?
- When is the tasting event and how many can attend?
- Where are the tables set up for the dinner?
- Which wines are included in our package?