TERMS AND CONDITIONS
DEPOSIT AND PAYMENT
A payment in the concept of a deposit towards the booking of the property is made as a Security Deposit and is non-refundable and guarantees the booking. Payment of the remaining balance of Total Amount Owing will be scheduled as per the quote that has been sent to the client in the same date as this contract. Please refer to your quote for further details.
Payments can only be accepted via bank transfer or cash. Invoices and confirmation of receipt for payments will always be sent via email. If payment is not received within the outlined timeframe, all contracts are void and service will not be provided for the event.
Final payment must be done 30 days before the check in. Once the invoice has been paid, refunds will not be issued. In the event of a cancellation by the client, all payments made remain ours and no refunds or credits will be issued. Cancellations made by the client within 1 month of the wedding date remain payable in full. Any bookings postponed must fall within 6 months from the original event date booked. After 6 months, prices will be subject to change.
SECURITY BREAKAGES DEPOSIT
The amount of 2,500 EUR is required as a breakage deposit. The deposit will be deducted for any breakages, damage or abnormal cleaning required (i.e wine stains on sofas or pressure washing due to damage). Minimum 350 euros is deducted for breakages. Broken and spoilt furniture and fittings will be charged at the market price of Ibiza.
Please allow for up to 10 working days for the return of the security deposit after the villa has been vacated.
Your booking, event date, contact details (address, phone, email), & bank details will be treated with complete privacy. We will not speak with any media representative or release any information unless you give us consent to do so. Therefore, we follow the Spanish regulation on personal data protection and guarantee of digital rights (Ley Orgánica 3/2018, de 5 de diciembre, de protección de datos personales y garantía de los derecho digitales) which stipulates a series of obligations regarding processing personal data, among which, the prohibition from disclosing personal data without the express consent of its title holder is emphasised.